In this SAP SD tutorial, we will talk about quotations in SAP Sales and Distribution. You will learn what SAP SD quotation documents are used for and how to create them. We will provide screenshots and guidance that are relevant for this process.
What is a Quotation in SAP SD
An inquiry and quotation are the first documents in SAP SD which are a part of pre-sales. In order to proceed with sales, i.e. quotation creation, inquiry and quotation are NOT mandatory documents which have to be maintained / entered in the system in order to proceed with the quotation/sales processing. Quotations serve as a legal document, i.e. you confirm the customer that you shall provide XYZ material on specific rate within the validity of the quotation.
Inquiries and quotations help you to determine important sales related data and can be saved as documents. If the customer then places an order, this data can be accessed. Use this pre-sales information to plan and evaluate your marketing and sales strategies and as a basis for establishing long-term business relationships with your customers, for example by:
- tracking lost sales
- recording pre-sales data to help negotiate large contracts
- selling goods and services to large organizations that require documentation of the entire process
Standard SAP SD quotation normally contains:
- Customer and material information
- Pricing, be it customer or material specific
- Delivery dates and delivery quantities
- Information about shipment processing
- Information about billing
- Contract validity periods/dates
How to Start Quotation Transaction
There are two options:
- Enter VA21 in Transaction Command Field for creating Quotation or
- Navigate through ‘Tree’
How to Create SAP SD Quotation
Once you have entered the Quotation: Creation Initial screen, you have to select relevant Quotation Type. Each Quotation type has its own functionality and viewing based on the configuration done at backend.
Select relevant quotation type(s). The standard quotation type of quotation is: QT.
Please note, any field having a ‘tick mark’ means its mandatory and it has to be populated else system would not allow you to proceed further. In order to opt for a required quotation type, either press F4 on the respective field and it will show all LoVs (List of Values).
Select the relevant quotation type to proceed to the next step.
Populate Sales Area with your relevant Sales Organization, Distribution Channel, and Division.
Hint: if you populate your relevant Sales Organization, Distribution Channel and Division first and then opt for the relevant quotation type, only quotation types relevant for the selected Sales Organization, Distribution Channel and Division will be displayed in LoVs.
Create Quotation with Reference to Inquiry
If you want to create a quotation with reference to an inquiry, press: or F8 button.
Once it is pressed, a dialog box will appear and you need to select the relevant tab.
Enter the document (in our case inquiry) number. If you know the number, enter the number directly or press F4 or button to search for the desired inquiry document.
For example, enter sold-to party code to search for desired inquiry by customer.
List of ALL Inquiries which are created against the selected customer will be displayed by the SAP system.
Select the desired inquiry.
Press either , if there are multiple items in the referencing document and you want to select a particular item which should be copied in the quotation or select to copy everything directly.
Here we shall press button.
If there are multiple line items, check box can be used to select or deselect an item which is not required to be copied into quotation from the inquiry. Furthermore, you can also edit the quantity if you want to change it from the referencing document.
Once you Press or F5, you will enter into the quotation screen.
You can see that all the information from the Inquiry was copied into the quotation.
Master Data Involved when Creating Quotation
The following master data is involved when creating a quotation. This master data fetches relevant information and populates the relevant fields accordingly.
Customer Master Data
- Name of the Customer
- Address
- Location
- Taxation details
- Geographical location according to company’s Sales Geographical Structure
- Shipping details
- Billing details as in Terms of Payment
- Partners associated with the Customer I.e. Ship to Party, Billing, Payer etc.
Material Master Data
- Material Description
- Unit of Measure (Stock Keeping Unit – SKU)
- Transportation Group
- Loading Group (fork lifter, manual handling etc.)
- Taxation information
Customer Material Info Records
- Used to maintain customer relevant SKU codes which are mapped with the company’s code
Condition Master (Pricing)
- Base price of the product or special price for a particular customer
- Discount(s) on the product or special discount offered to one customer
- Freight
- Taxes
Output Master
- The process of communication with customer once the quotation is created via printout of the quotation which is sent to customer by post, fax or email.
Partners (Parties) Involved in SAP SD Quotation Creation
- Sold-To Party: the entity that inquired the goods
- Ship-To Party: to whom goods are be delivered to
- Bill-To Party: the entity that is responsible to receive the bill
- Payer: the entity responsible for the payment
You can see Sold-To Party and Ship-To Party fields at the top left of the screen just below the standard quotation field.
Since this is a legal document, enter the Validity Dates within which this document is valid and can be referred in future in creating a sales order.
You can either enter dates directly in Valid From and Valid To fields in following formats:
- 01.11.2016
- 011116
- 01112016
- Press F4 or and the dialog box shall appear showing the calendar
Double click on the desired date and it shall get populated in the respective field.
Guide to Quotation Screen
This part of the screen is called Header of the Quotation:
This part is called Overview of the Quotation:
This is called the line item part of the quotation where materials which are inquired by the customer are to be maintained:
Incompletion Log for Quotation
Go to Edit > Incompletion Log or press Ctrl+F8 to see if the quotation created with reference is complete.
If the document is complete, system will prompt the relevant message accordingly .
Navigating Quotation Screens – Header
Press button to view header details in the quotation.
Here you can see relevant sales data:
- User who created this Quotation
- Sales Organization, Distribution Channel and Division information
- Sales Office
- Sales Group
- Date on which the document is created
- Document Currency
- Customer Group
- Price list
- Sales District
Press tab to see the partners which the customer is having:
Press to know the current status of the quotation.
Press to go back to the main quotation screen.
Navigating Quotation Screens – Item
If you want to see the pricing of the individual material i.e. the price which you are about to quote to the customer, select that line item and press this conditions button .
Here, you can see the pricing of the selected product.
Press to view finished goods material’s details.
Press to see if this material is confirmed and available to be delivered on the required date of delivery.
Press to go back to main quotation screen.
Save the Quotation
Once you have created the quotation and satisfied with the information populated, press or CTRL+S to save the quotation.
SAP SD Document Flow
There is a standard functionality in SAP SD. When the documents are created with reference, one can see the end to end document flow and it shall show all the preceding and subsequent documents. For example, in our case, we want to know the preceding document of the quotation i.e. the inquiry. To find it out, go to Change Quotation or Display Quotation transactions: VA22 and VA23 respectively.
Or via navigation tree:
Enter the quotation number:
Press or Shift+F5 to see the document flow.
Here you can see that the quotation in hand was created from an inquiry.
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Did you like this tutorial? Have any questions or comments? We would love to hear your feedback in the comments section below. It’d be a big help for us, and hopefully it’s something we can address for you in improvement of our free SAP SD tutorials.
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Jumped into quotation without introducing details about master data ? Sort of confusing for a beginner
Master data will be covered in the next module. If you want, you are welcome to go to the main course page and read the module about master data!
hi cleo, you xpalined it so simply and effectively
This section has been thoroughly covered 🙂
Thank you for such clarity
Getting error as ” Communication error with the external tax system (VERTEX_MS0018) “, while creating quotation.
Please suggest something
Thanks
It means that some interface is configured between SAP system and some external tax system. This is not standard SAP functionality, so you should check with people responsible for this interface why it doesn’t work properly.
how to view and download Quotation/Inquiry/sales order number only day wise and month wise ?
Please try VA25 (quotations), VA15 (inquiries), and VA05 (sales orders) transactions to get lists of these documents for particular day or months.
Great going..i am a beginner and i find your lessons explained simply and motivate to see the next part. Thank you!
Hello!
This is really so much educative!
is it possible to have these manual in PDF or Word documents?
is it possible to have the Certificate on this free courses, like SAP SD training??
thanks & regards
excellent…