Hi Jesslim,
In general functional consultant responsibilities are including:
– Gather information about current business process, current business flows design, study current business processes, and map it into AS IS document.
– Generate solution and Advice for new requirement regarding business/ company needs.
– Mapping and GAP analysis and translate solution into system.
– Make document specification and testing script to be executed.
In most case functional consultants need to really understand the industry process and solution to be a good functional consultant.
regards,
Edward